Spotsylvania county public schools

Intel wireless ac 9560 not working code 10

Intel (R) Wireless-AC 9560 - not working. I have got a TravelMate X and today suddenly it wireless has stopped working. I have downloaded the new driver from (Acer support Wireless LAN_Intel_20.50.3.3_W10x64_A) on a memory stick. I have tried installing it to the laptop through the memory stick but to no avail. can you help please.